Hotels & Resorts

Time & Attendance for Hotels & Resorts

Front desk, housekeeping, F&B and maintenance all run on different shift patterns — and occupancy swings mean staffing needs change week to week. GEM IT Solutions Group keeps hotel time tracking accurate and overtime under control, without adding work for your department heads.

The Problem

Multiple departments, multiple shift patterns, one payroll headache

Hotels lose money in two places: overtime nobody approved, and payroll disputes that eat up HR's week. Multiple departments, multiple shift patterns, and seasonal staffing swings make manual tracking genuinely hard to get right — and errors show up directly in your margin.

How GEM IT Helps

Built for how your teams actually work

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Department-by-department scheduling

Different shift patterns for front desk, housekeeping, F&B and maintenance, all visible in one system.

Overtime you see before it happens

Hours build up in real time against schedule, so overtime becomes a decision, not a surprise on payroll day.

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Biometric clocks at staff entrances

Eliminates buddy punching without slowing down shift changes at a busy property.

Local Implementation

Set up and supported by a Caribbean-based team

For groundskeeping, pool and exterior staff who aren't near a fixed clock, GEM Time Mobile adds GPS-verified clock-in from any phone — alongside your biometric terminals at staff entrances, not instead of them.

GEM Time Mobile clock in screen

Ready to fix time tracking for your property?

Tell us how your departments actually run and we'll recommend the right setup.

Talk to Our Team About Your Property